Can Items break when I forge or refine?
Items can break when you are forging them and refining them. Anytime an item is level refined past 30 levels, the next time it fails, it will break.
When is maintenance scheduled?
Normal maintenance is usually scheduled for every other Tuesday (every 2 weeks). During the maintenance time, special service features will take place. Emergency Maintenance does not fall under the regularly scheduled time. Special Service requests will NOT take place during these unless stated otherwise.
I died and I dropped my item. I saw someone had picked it up. Can I have it back?
If the item was picked up by someone. He is now considered the new owner. But if the item was not picked up by anyone and just disappeared on the ground restoration may be possible. Contact a GM through our ticket platform for further assistance http://support.playwithi.com/index.php?/Tickets/Submit
Is real money trade allowed?
No. According to the Terms of Service, players are not allowed to trade their accounts or in-game items for real money. Once found guilty of real money trade, their accounts will be subjected to the corresponding penalty of account closure.