Knowledgebase: Accounts
Someone hacked my account. What do I do?
Posted by - NA - on 21 October 2008 10:24 AM

If you believe that someone else is accessing your PLAYROHAN account for Rohan or Seal Online, please fill out the below information and cut and paste it into a help request to our support department.

Required Information:

Registered Game ID :
Email Address used to register account:
Have you made any changes to the above IDs/email addresses?
If yes, please explain:

Date of Birth:
Date of account creation:
Date the trouble began:
Your IP Address (If you don't know go here:
Your Internet Service Provider (ISP):
Your city, state, zip code:
Have you played from another location?
If yes, please provide the State/Town, or address :

Have you ever purchased Rohan Points or Seal Cash?:
If yes, please provide the last PayPal or Click & Buy confirmation email:
Have you shared your login information with anyone? :
Have you used 3rd party applications? :
If so, please list their name and website :
Is there any further information which you feel could be of importance? :


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