Knowledgebase
Someone hacked my account. What do I do?
Posted by PlayRohan Admin on 31 March 2017 03:42 PM

If you believe that someone else is accessing your PLAYROHAN account for Rohan or Seal Online, please fill out the below information and cut and paste it into a help request to our support department.

Required Information:

Game:
Registered Game ID :
 
Email Address used to register account:
 
Have you made any changes to the above IDs/email addresses?
 
If yes, please explain:

Date of Birth: 
Date of account creation:
 
Date the trouble began:
 
Your IP Address (If you don't know go here: http://myipaddress.com):
 
Your Internet Service Provider (ISP):
 
Your city, state, zip code:
 
Have you played from another location?
 
If yes, please provide the State/Town, or address :

Have you ever purchased Rohan Points or Seal Cash?: 
If yes, please provide the last PayPal or Click & Buy confirmation email:
 
Have you shared your login information with anyone? :
 
Have you used 3rd party applications? :
 
If so, please list their name and website :
 
Is there any further information which you feel could be of importance? :

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